Service Engineer Dairy Equipment/Machines

Dairymaster are currently recruiting for: Service Engineer Dairy Equipment/Machines

Job Type: Full Time
Location: Dairymaster Global Headquarters, Causeway, Tralee, Co. Kerry, Ireland.

Duties & Responsibilities (but not limited to):

• Provide a high level of technical support for our customers
• Undertake daily customer service calls for breakdown/repair/service.
• Ensure complete Customer satisfaction with a prompt response & solution to their queries/issues
• Preparing documentation and submitting service reports through Service app.
• Work pro- actively at building relationships with Customers to generate extra business
• Where appropriate initiate sales enquiries and forward to Sales team.
• Providing recommendations about new features and product improvements where deemed appropriate.
• Monitoring inventory in the van and reordering materials when needed.
• Oversee maintenance and upkeep of Company vehicle, maintain service logs, ensure NCT compliance & review daily vehicle lists & take corrective action if required.
• Flexibility with working hours & working locations and available for overtime and on call rota when/if required.
• Keep technical skills up to date.

Skills & Knowledge:

• Technical qualification in Engineering / Senior Trade /Apprenticeship
• Knowledgeable about dairy machines and equipment
• Attention to detail & accuracy essential.
• Troubleshooting and problem solving techniques and be deadline driven
• Be Computer Literate- have a very good knowledge of Excel.
• Full driving license.

Viewing of a portfolio either online or soft copy is desirable.
An attractive salary is on offer for the right candidate.

We aim to fill these positions immediately, interested applicants should email their C.V along with a cover letter describing why they are suited to this position to [email protected] Applicants should make sure to put position name in the subject line of the email.